62.0 Computer programming, consultancy and related activities

The company offers two products: Remote Queuing System and Online Appointment Booking System, with tailor-made versions for the financial, medical, service, and public sectors. This intelligent cloud-based remote customer flow management system for virtual queuing & online appointment booking promotes social distancing by enabling end-users enter and leave queues and book, cancel, and reschedule appointments remotely, using any smart device.

The product focus is set on aligning clients' customer service objectives with Covid-19 restrictions in place by equipping clients with solutions that can help:
-Manage customer flow.
-Reduce crowded waiting areas.
-Control occupancy & visitor capacity.
-Distribute customer flow evenly to avoid peak hours and reduce no-shows.
-Make decisions based on real-time data about your locations & customer feedback.
-Manage workflow.

The products are fully configurable and customizable according to individual technical requirements. The system can be integrated with clients' webpages and/or applications.
The solution is specifically adjusted to institutions with high safety and service requirements. The service is provided using Microsoft Azure platform that meets the highest safety and quality standards.

The Latvian start-up is looking for new cooperation partners around the world under distribution services and/ or commercial agency agreement. Ideal partners should have expertise in SaaS sales and have a client base of companies that currently use hardware queue management systems.